This will appear as the subject line in all correspondence until solved. Format should be: Company/dep't - question/issue/query
Please enter the details of your request, preferably answering the 4 steps to note in your ticket. A member of our support staff will respond as soon as possible.
Rank the Urgency of your issue, so we can best manage everyone's needs
- Level 1 - the live website is affected, immediate assistance Level 2 - Blocks Tools stopping me from working, Live site affected - urgent assistance Level 3 - Blocks Tools annoying, but able to work around General Questions - Why does it do that? Task in Progress
- Issue/Problem New job Question
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